Uh oh, a serious error has occurred...

I Encounter this problem when start my pinnacle21.

specified as the follow:

To ensure proper functionality, the application must be restarted.

We apologize for the inconvenience, and would like to prevent this from happening in the future.

To help us with diagnosing what went wrong, please send us the error by clicking Send Bug Report

Any additional information you could share with us would be great!

Here is the Error log:

[2023-11-16T01:08:51.287Z] [error] Error: Error: net::ERR_CONNECTION_RESET
[2023-11-16T01:08:51.289Z] [error] net::ERR_CONNECTION_RESET
[2023-11-16T01:08:51.289Z] [error] net::ERR_CONNECTION_RESET
[2023-11-16T01:08:53.095Z] [error] read ECONNRESET
[2023-11-16T01:08:53.101Z] [error] { [Error: net::ERR_CONNECTION_RESET]
  level: 'error',
  timestamp: '2023-11-16T01:08:51.289Z',
  [Symbol(level)]: 'error',
  [Symbol(message)]:
   '[2023-11-16T01:08:51.289Z] [error] net::ERR_CONNECTION_RESET' }
[2023-11-16T01:08:54.122Z] [error] read ECONNRESET
2023-11-16 09:08:55 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: /keys/cli_key
2023-11-16 09:08:55 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines_v4.json
2023-11-16 09:08:56 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:08:56 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:08:56 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines_v4.json
2023-11-16 09:08:59 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:08:59 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
[2023-11-16T01:09:00.944Z] [error] read ECONNRESET
[2023-11-16T01:18:52.419Z] [error] read ECONNRESET
[2023-11-16T01:21:30.087Z] [error] Error: Error: net::ERR_CONNECTION_RESET
[2023-11-16T01:21:30.089Z] [error] net::ERR_CONNECTION_RESET
[2023-11-16T01:21:30.089Z] [error] net::ERR_CONNECTION_RESET
[2023-11-16T01:21:31.553Z] [error] read ECONNRESET
[2023-11-16T01:21:31.558Z] [error] { [Error: net::ERR_CONNECTION_RESET]
  level: 'error',
  timestamp: '2023-11-16T01:21:30.089Z',
  [Symbol(level)]: 'error',
  [Symbol(message)]:
   '[2023-11-16T01:21:30.089Z] [error] net::ERR_CONNECTION_RESET' }
[2023-11-16T01:21:31.610Z] [error] read ECONNRESET
2023-11-16 09:21:33 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: /keys/cli_key
2023-11-16 09:21:33 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines_v4.json
2023-11-16 09:21:33 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:21:33 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:21:33 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines_v4.json
2023-11-16 09:21:36 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:21:36 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
[2023-11-16T01:21:38.527Z] [error] read ECONNRESET
[2023-11-16T01:28:57.923Z] [error] Error: Error: net::ERR_CONNECTION_RESET
[2023-11-16T01:28:57.928Z] [error] net::ERR_CONNECTION_RESET
[2023-11-16T01:28:57.928Z] [error] net::ERR_CONNECTION_RESET
[2023-11-16T01:28:59.709Z] [error] read ECONNRESET
[2023-11-16T01:28:59.713Z] [error] { [Error: net::ERR_CONNECTION_RESET]
  level: 'error',
  timestamp: '2023-11-16T01:28:57.928Z',
  [Symbol(level)]: 'error',
  [Symbol(message)]:
   '[2023-11-16T01:28:57.928Z] [error] net::ERR_CONNECTION_RESET' }
[2023-11-16T01:28:59.745Z] [error] read ECONNRESET
2023-11-16 09:29:01 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines_v4.json
2023-11-16 09:29:01 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: /keys/cli_key
2023-11-16 09:29:03 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:29:04 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:29:03 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines_v4.json
2023-11-16 09:29:07 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
2023-11-16 09:29:07 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources_v4.json
[2023-11-16T01:29:09.509Z] [error] read ECONNRESET
[2023-11-16T01:38:59.779Z] [error] read ECONNRESET